Thursday, April 06, 2006


Some of my well wishers, and I am happy to have their blessings, have suggested that my previous Q & A piece has generated a lot of replies and that makes it difficult for readers to scroll down, read the replies and also ask questions. I accede to their kind request and make this piece similar to the previous one, in that I mean inviting everyone to ask their Aviation related questions on this piece.

Those of you, who wish to read the previously asked questions and my replies, please continue reading the previous piece but post questions on this topic. I will answer all Aviation related questions on this one.

For the purpose of continuity, I will post the last one of the previous questions and take it from there. I do hope to write a little more, when time permits, continuous new pieces taken from my experiences from flying all around the World. Meanwhile, here’s the opportunity to ask more questions about Aviation.


Blog-Capt. Anup Murthy said...

GBO said...
Sir, DGCA will have to give me a response on policy regarding availability of potable drinking water on board scheduled commercial airliners. Using the RTI Act/2005, DGCA will also have to reply on whether who or what is responsible for illegal acts being carried out on board an aircraft.

Please recall the fate of the AI crew who were locked up in Nigeria years ago. Aircraft got returned.

Natural law states simply that it is the Master/Commander who is responsible. Here in this case, the PIC is aware that water is being sold on board. S/he is also aware that consumer goods are being sold at prices higher than MRP on board. The responsibility and thus liability accrues from there.

Good luck with your work in Delhi. Thank you also for so many informative postings.

I am on S2 DEL/PNQ on 11th morning.

06 April, 2006

Blog-Capt. Anup Murthy said...

My first reply on this piece. Firstly let me address Mr. GBO's question. The RTI act is a good tool to get information from public offices. I hope DGCA obliges in the manner that you want it. The question to me, is ambiguous about who is responsible for carrying out illegal acts in an Aircraft, depending on what you mean is illegal. It should not result in some type of an anti-pilot witch hunt. And I don't buy the comparison with a Banana Republic with India, aircrew cannot suffer from laws that are used in the Jungle. Forget AI crew in Nigeria, there was a recent one involving South African crew in Liberia, illegally detained. All banana republics, and they can sue me for saying so.

There is no such thing as "natural law" as you claim. Common sense is not law. How do you assume that the PIC knows about the MRP laws being flouted? Do you know that for a fact or has some pilot confessed that he has broken the law, knowing that MRP regs were being flouted?

A large number of pilots of airlines in India including Deccan are foreigners. Do you expect them to know commercial tax laws of your country? Where will it stop, read up on all the laws, maybe the constitution, before you get to fly in India? The liability starts from there you say. I disagree strongly. I flew in many countries and i should have been locked up somewhere for flouting some non aviation rule that the management may have broken!

Let me remind you that I have been a chief executive of a Scheduled Airline and also held the post of an "Accountable Manager" recognized by the Civil Aviation Department. I am not answering your questions now as a pilot but as part of the Management. You should be asking questions to the Accountable Manager of the Airline in question and getting right to the top. You are starting from the bottom and I'm afraid, the RTI answers may disappoint you. If you get a good (or bad) response please post the same here on this forum. As CEO, I took commercial decisions, we were a full service Airline and had no in-flight sales but if I did, activists such as yourself should go after me, not after one of my pilots who came from a different company (I had a dozen nationalities working for me).

I'd love to meet and debate on this but my schedule here in Delhi is punishing. I start at 8AM and come back around mid night and work on my computer till whenever. Luckily I came back to my room tonight at 10:00. I get some time to breathe when i am home in Mysore.

What you are doing, in consumer interest, is a good work but my suggestion is that keep it focused. Catch the chaps who made the policy, not the driver who sits up front behind closed doors keeping you and me safe in the air.

Anonymous said...


a) After the doors close, the PIC is the Law.

b) before the doors close (or open), the PIC better know the Laws.

Simple as that. Being a foreigner or unaware is not a valid reason. It is like saying that the Pilots operating Haj Charter may not be aware that they can not serve alcohol on board.

The Air Deccan in-flight magazine states the enhanced prices of the items being sold. I am already in the process of a specific RTI Application at DGCA naming a specific PIC on a specific Air Deccan flight. Too bad for Captain Sampath. I hope the other PICs at Air Deccan take cognizance and proceed accordingly. I mean, if some small shop-owner tries to over-charge us, we shall browbeat him and worse, but because here it is a PIC, we are supposed to forgive/forget?

The question I have, Sir, is this:- what is the significance of the requirement for drinking water tanks on commercial airliners then?

Blog-Capt. Anup Murthy said...

Again, I don't think naming the PIC or the RTI is going to make other PIC's suddenly sit up, matter of fact, I don't think they will care. All the best with your fight, if it becomes a big issue, it may come on TV! International Airlines and certainly the domestic ones serve from packaged water Bottles. The potable water capacity on all our aircraft was pitiful, if we had depended on that to serve on board. Maybe you should go after ATR, Airbus and Boeing to get them to make large potable water tanks. You would not drink the water if you saw the truck that brings in the same.

I still don't understand why you are not going after the policy makers and the top management. They are primarily responsible for the situation. PIC being law with doors closed and not so while doors are open is just a cliche. Matter of fact, when PIC is on board, whether doors are open or shut, he is in command. "He better know the laws" is more of a threat than anything else. Who says we beat up the small shopkeeper who sells above MRP? Absolutely ridiculous. Small shopkeepers have also been taking everyone for a ride for decades, unless they came from another planet. Why target the Airlines and not hotels? Budget hotels also charge a lot more for water bottles than shops.

What do you mean Deccan pilots should take cognisance and obey the law? You mean that they should all refuse to fly the airplane until the MRP situation is fixed by the management. I'd like to see that happen! I see this as a witch hunt against pilots. What other reason is there not to name the CEO of Air Deccan but one of the many pilots? How many pilots will you name, how long, this is going to be fun. Again, why take on pilots and not management?

I am sorry, I disagree, for many reasons, I don't believe as pilots we need to know tax laws and other irrelevant laws not connected with Aviation. I don't get paid to read laws of different countries that I fly and I fly to dozens every year. And I'd not be afraid of the RTI or whatever else, if it was me instead of Capt. so and so. named by you.

PS: I have no interest in Air Deccan, don't work for them directly or indirectly, never worked for them even part time or as a consulant and don't know their directors personally. I don't hold any shares or interest of any kind in the company. My views are unbiased.

Blog-Capt. Anup Murthy said...

I had to add an update. Anonymous says above "It is like saying that the Pilots operating Haj Charter may not be aware that they can not serve alcohol on board."

I'd like to say that PIC on Haj charters is briefed extensively about the do's and don't about operating to and from saudi territory. I have been briefed not only about alcohol but many other things, too bored to list here unless someone is keen to know. NO SUCH briefing is given to pilots here about MRP laws. How do pilots get themselves aware of the mountains of laws in your country unless they are briefed? Who is supposed to brief them? Why are you not going after the chaps who keep the personnel in the dark? Is a pilot unaware of whats is being sold at what rate liable or is it the pretty young things actually selling and collecting the money liable or is it the management. Don't need to be rocket scientist to figure this one out!

GBO said...

Sorry about posting as "anonymous" last time, it was me, GBO.

a) The PIC on this specific flight, DEL-BOM, where this incident took place, chose to come on the InterCom and make an announcement that the pax had better pay up or else he would be met by the CISF on the ground. So it can not be said that he was unaware of the commercial activities going on aboard his aircraft.

b) The airline refuses to provide a bill for sales on board. That is the basic law that a PIC is supposed to know. It is not "ridiculous". Anyway now that is for DGCA to opine on, not for the rest of us.

c) This is not about "getting on tv". It is about basic self-respect and common sense.

The Omkar Singh Pal case is far from over, and I do hope other PICs reading this are aware that conditions of their licence simply do not permit them to run over-priced shops in the air. Or make announcements about said shops in the air.

On who is liable, well Sir, the Buck stops with the four-striper. That's life.

I mean, why agree to do illegal things on board like black-marketing of scarce items . . . which by the way is how the situation is being described, since pax has no option to buy from elsewhere at 35000feet . . . and that too on somebody else's plane, when all you are getting paid for is to fly it from A to B?

Blog-Capt. Anup Murthy said...

Is your real name GBO? Maybe for readers and myself, makes no difference between anonymous and GBO because we don't know either! Everyone of my readers know my full name and if you go to, you can get my e-mail and so on. I don't hide behind anonymity or initials.
Your replies as follows:
a) I don't know about this incident, don't have any other independant report of this either.
b)RTI gives you the right to seek documents from DGCA, not the right to answer any question that is posed that does not come under them such as retail sales. Strictly, there is no regulations in the DGCA that mention this or prohibits inflight sales or regulates it. Maybe you should have gone to consumer court or the MRP authorities and ask them this question.
C) Good it is not for TV but it may make it to TV if you actually succeed in forcing Deccan pilots to obey the law.

I can't comment on Omkar Singh case, I don't have a clue about it nor am I interested. You mention that "I do hope other PICs reading this are aware that conditions of their licence simply do not permit them to run over-priced shops in the air." I don't know who told you this but I'd suggest you look into a pilots license and you will find no conditions as you mention. There is nothing on it that says that PIC can't make inflight announcements on inflight sales, Singapore Airlines too does it and ALL Airline have inflight sales, i mean ALL Airlines around the World sell everything from watches to perfumes, caps T-shirts, and even liquor. None issue receipts, if you pay in cash unless you ask for one, maybe thats wrong in this country and maybe it isn't.

When you wrote to the DGCA, did you ask who was responsible or did you just assume and make a statement that the PIC is the chap? If you ask the DGCA who is an Accountable manager and what his job is, maybe you would go after the right people. In which law book did you read that the buck stops at the PIC in this matter?

Boycott Deccan if you don't like it. People want to fly for peanuts, less than train fare and still want freebies. You also have the option to bring your own bottle of water like many people do on board. Don't say they are not allowed, I have seen it myself.
We are not being paid to fly from point A to B, we are responsible for the overall safety of the passengers, crew and Aircraft. A trained monkey can fly point A to B!

In the interest of other readers, this may not be good idea to keep debating on my blog about things that are understood by the writer to be one way and one sided. Seems that you don't want to agree on anything I say but want to continue debating, whatever the reason for that!

I have been told by others to continue with technical and operational matters, not related to the MRP issue. I have told readers that if they feel put off by your comments, to write about that. Before that happens, lets call it quits. If you win anything or find the DGCA volunteering information that is not in their purview, do write at that time because it may make interesting reading as to how the DGCA replied and whether you won back your self respect (as you put it).

Thanks for your comments so far and I am sorry that I can't agree on your points but that is hardly the point. All the best.

athul ks said...

hi sir,

we have heard of air crashes due to BIRDS ,
well its understood for small planes if they r hit by planes and something happens.

most of the passenger planes r realy huge engines , do the birds cause the same problems as in this also .

passenger planes have huge engines, so can they withstand if by chance a bird ( like pigeon ) of normal size goes into it . is there any chance that they can seriously create problm for the planes safety ?? .

2 .
international pilots have to move to a lot of contries when they fly , so how is their paper formalities ??
well usualy people need visa to b in another country , and pilots move very often to different countries as its their job , so what kind of papers do they maintain , which help them in moving to another country this often ??

3 . well its sometime said that after a plane has reached certain speed on a runway and needs to b called of due to some snags ,
its said to take off than to apply breaks even when there is enough runway left to stop it ,
they say that take off is more safer than calling it off that way ( after speeing ). whats the reason for that ???

GBO said...

Thank you Sir, and as suggested by you, no more discussion on the MRP issue here till I get responses from MoCA / DGCA / BCAS.

I shall eMail you separately about my identity as well as copies of the correspondence I have had with Air Deccan, MoCA, BCAS, DGCA and Omkar Singh, amongst others.

I also have another RTI Application ongoing with BCAS and through them to AAI / CISF / MoCA about exemption from frisking for certain individuals.

There is a list of "exempted" individuals, based on inputs from MoCA to BCAS.

And then there are those who are "un-exempted" but get through without being frisked by the sheer weight of their bullying tactics.

Here too, Sir, I want an opinion and maybe a debate - what would a PIC do if he was informed prior departure that such-and-such "unexempted" pax was on board without having been frisked?

Govindraj Ethiraj said...

Hi Pilot friends

I am not getting something here. Why is the sale of overpriced water such a big thing for a pilot to worry about.

Surely, as Capt Murthy says, its a matter between airline managements and their passengers.

Nor do I see a pilot's culpability, least of all for overpriced goods. Its the airline who sets the price and everyone knows that, including the guy who gets a Rs 1 ticket on lottery !

As a frequent flier, let me tell you that my expectations from pilots, apart from getting me from point A to point B safely, is they keep me posted on delays, changes etc. No more !

Let me narrate a small incident. A few years ago on a Bombay - London AI flight, I happened to join the pilots in the cockpit - journalist's privilege I guess !

Anyway, I soon discovered that there was a cold war on between the commander (who was informed of my being there and had invited me) and the first officer (pardon if I got the desigs wrong).

I don't know if it was just the age gap or something else but they were barely talking to each other. The only discussion was on fuel measurement and load balance I think, where too the older pilot snapped at the younger one.

Anyway, I don't think safety was endangered because I think both were, would have been responsible professionals were something to happen.

But something else suffered. And that was communication. The pilots did not talk to the passengers. The aircraft left a couple of hours (usual AI style) late from Bombay. There was no announcement made. The commander said to me the plane had some problem in Ahmedabad. That wasn't conveyed to the passengers though.

There was no midway chat which captains normally do nor at the end of the flight before landing. If I recall correctly, there was no communication at all !

So, do not fret about overpriced water. We are in a reasonably free market. Instead, chat with me !!

Govindraj Ethiraj said...

Dear GBO

However, I am entirely with you on the frisking bit. Its possible that you also have the right (as pilot in command) to kick up a fuss about an unfrisked passenger being on board.

Because such a passenger does endanger, theoretically, everyone's life. And to that extent impinging on your responsibility. So I don't see how, as a passenger, I cannot be on your side !

You've also exposed a fundamental problem with our system of governance. Inequities like this must be attacked. Hard.



Blog-Capt. Anup Murthy said...

Thanks Mr. GBO, for your continued participation in the discussions. The matter regarding frisking. You ask: "Here too, Sir, I want an opinion and maybe a debate - what would a PIC do if he was informed prior departure that such-and-such "unexempted" pax was on board without having been frisked?"

The PIC should follow the laid down rules and procedures regarding passengers who have not been security cleared. In fact this is mentioned in most Airline Operating Manuals and security manual (this is to be cleared by the BCAS in India), as was in my company's manuals in other countries. The policy is simple. If the pilot has information that a particular person who was not on the "exempted list" and was on board, he has to deplane that person. Cannot continue the flight with a security risk on board. No compromise on this aspect. In my opinion, I may be on controversial ground here, even Ministers, MPs; and such should not be on an exempted list and should not be allowed to bully. Note that a lot of these chaps have charge sheets in their names for contract killing, drug running and so on. No one is above the law, especially the law makers. Even if they are nice clean people, there should be no compromise on security.

Mr. Govindraj also conveys the same sentiment and I agree on this point completely. This is where citizens activism helps.

Blog-Capt. Anup Murthy said...

Oops sorry Athul,
Your question was missed out somehow. Let me attempt to answer this before Mr. Govindraj's comment about pilot communication, which I think is a very good subject. Meanwhile your questions are very good and technical. Good, keep this up. Your questions below:
1) Bird strike, even a small bird has the ability of crippling an aircraft wherever the impact takes place, engine ingestion will certainly be dangerous. Small birds at lower altitudes, may damage the insides of the engines simply because of the laws of physics, an airplane hitting a bird at high speed has the same impact as a few tons in some cases (depending on the speed of the Aircraft). If an engine suffers a shut down at lower levels, it is dangerous isn't it? At higher altitudes, large birds such as Vultures may get ingested into the engine and cause severe damage, may lead to inflight engine shut down. Since there is plenty of altitude, a pilot may make a landing at the nearest possible airport on the "good" engine.
2)International pilots fly into many countries regularly, if their passports were stamped each and everytime, they'd need a different passport every few months! Therefore, we travel on a GD form (General Declaration) which is an ICAO document and that contains the crew names and details of passport and many other things. There is an outgoing GD that is stamped by customs and immigration and that is handed over to the handling agent at the arriving country for clearance.
3)Each Aircraft, depending on many factors (as usual!) has different take off speeds. When an Aircraft reaches what we call as V1, and something happens, we can indeed abort the take off. If the speed goes beyond that to V2 transition to VR (rotation speed-or take off speed), even if there is runway left, the airplane cannot be brought to a halt safely and if this is attempted, it will run off the runway and cause extensive damage, injuries and maybe even death. If VR is achieved, the best thing to do (as per the standrd operating procedure)is to continue take off, turn around in the airport circuit, time permitting dump fuel if required outside a uncongested area and return for a landing.
These are very technical questions and difficult to understand for non pilots so i have tried to answer as simply as possible. Thanks and keep this sort of questions coming!

Blog-Capt. Anup Murthy said...

Mr. Govindraj has raised a few interesting points regarding pilots communicating amongst themsleves (or not as in this case!) and pilots not communicating with passengers. Crew Resource management conducted by the Airlines ensures that in an emergency, the two pilots communicate with each other professionally to handle the crisis together. I am surprised, I don't know what kind of relationship AI pilots have with each other, but pilots age does not matter. I have been mostly on board airplanes where my captain and I had always been quite chatty in between handling issues and never had a situation where I had a "no talk" pact with my co-pilots. I was always the popular one, not only talking about other things and exchanging aviation stories but also continually teachin new chaps the intrictae nuances of flying and even ways and means of talking on the radio when going through airspace of many countries. I had new co-pilots on three different occassions where it was their first International flight as an FO.

Coming to passenger announcements, the pilot must, when time is available, announce the reasons for any delays, apologise for any inconvenience caused (it is only civil to do that, isn't it?)and generally communicate simple things to make passengers feel at ease and give hope that everything up on the cockpit is going well.

I wonder if this is an AI thing? Should hope not!

Blog-Capt. Anup Murthy said...

Lest some one think i am an old fuddy duddy (not that there is anything wrong with it) flying with real young co-pilots, not true! I am in my early forties! Used to fly International and still do the odd International ferry flight every year, USA to India, that sort of thig. Maybe I should put in a blog piece about these trips. Wish I had more time to blog. Lets see.

Blog-Capt. Anup Murthy said...
This comment has been removed by a blog administrator.
Blog-Capt. Anup Murthy said...

Mr. GVK has written an e-mail from San Ramon, California, USA asking a question on aviation as follws:
"Coping with XL-size passengers

Airplanes have one-size-fit-all seats, particulary in economy class. Which doesn't fit all air passengers. NYT the other day had a query from a reader on how an airline should react to a particularly large passenger who, unable to contain himself in a single seat, spills over to the seat companion's space by yanking up the arm's rest. A United Airlines passenger is quoted as saying they would try and reseat one or both passengers. British Airways would advise anyone who has concerns about seat width to buy more than one seat.The airlines, as a complimentary gesture, can provide extention to the seat belt. American Airline and Southwest requires 'very large' passengers to buy a second seat or take a later flight.
Isn't this discriminatory to an XL-sized passenger? I'm not quite there in size, though. Would you know, Capt.Murthy, if our airlines in India have a position on this issue ? (I am told Mr Wadyiar is planning to start an airline.)"

Yes Mr. GVK, Mr. Wadiyar has gone on record that he will start an Airline, all executive class he says, looked after like a Maharaja in the skies and so on. Should be no problem about seating very large persons.

You are right SouthWest charges extra seat to a large passenger. Budget airlines need evey seat to make ends meet and in their case remain profitable. They have successfully argued their case about this point. Other Airlines do re-seat, depending on availability. If nothing, a large passenger may be upgraded to biz class but that would be seen as discriminatory by "normal" or smaller sized persons who perhaps would not get a free upgrade!

I am not sure about all the airlines in india, pretty sure they have different company policies. Indians by and large (pun not intended) are not that large. If they are, the cabin crew may say to his fellow passengers "please adjust!" in typical Indian style. I have been sandwiched in the middle seat once before for 2 and half hours BLR-DEL and wasn't pleasant. Airplane was full, all classes, no joy anywhere.

In maldives, my policy was never to charge a large passenger. of course, the joke was on me. Any one who's been to Maldives knows that they are small and lean people. You could put two people in one seat! When we did ground training, I have seen two of my cabin crew (female) sitting in the same seat, thats how small they are! The only large passengers were our guets from Europe and we depend so much on tourism in Maldives that we have no option but to "adjust".

Shitij Malhotra said...

a very interesting blog i must say.
I am an computer engineer, but i have been interested in aviation since my school days, back then they said there wernt enough jobs for pilots, so i went to engineering.
I was thinking of switching now, Is it worth it, or is it just hyped


Blog-Capt. Anup Murthy said...

Thanks Shitij for your question. I know jobs were hard to find some time back. Yours truly spent 13 years in the US and then the rest on other countries ending up in the Maldives as a CEO of an Airline for three years. Jobs these days started to pick up but I think the Airline sector is going through a hyoe scenario at the moment. Last heard, Air Deccan is freezing their pilot intake. their financials are not good. hope they don't sink, but there is talk in the market that they may indeed do do. Thats going to put a lot of pilots on the market. Remember the 1990's and all the Airlines going bust such as Damania, East West, ModiLuft, NEPC. It out some of the Boeing pilots out of jobs that I know one of them who joined Indian Airlines as a check in desk guy at Hyderabad Airport!

Corporate Aviation is doing well in india as companies are doing well. We are having a torrid time getting qualified pilots. Having said that, if you really want to fly, do your licensing abroad, it is faster. Still takes ages to do it in India. No guarantee on jobs though. All it takes is one carrier to go down for everything to come crashing down.

Vijendra Rao said...

This has no direct relevance to what is generally getting discussed on this blog. Since someone chose it fit to raise a question on overpriced water aboard flights, I thought I might as well pose this query on Lufthansa not serving vegetarian meals, in accordance with our request, to my inlaws who flew Lufthansa between Delhi and San Fransisco sometime back. The two - one aged and the other handicapped - had a torrid time as a result of this.
Lufthansa, after our repeated letters, owned up their mistake, but refused to compensate for their lapse. How does one go about bringing the erring airlines to book, if one has exhausted the consumer forum route?

Blog-Capt. Anup Murthy said...

Reply to Mr. Vijendra Rao. I don't think there is any other way of getting this problem redressed, if consumer court wasn't able to do anything.

A few things to ensure while booking tickets, especially through an agent, is to confirm Vegetarian meals well in advance. Ask the agent to give you a printed confirmation that gives the complete details of the flight ncluding a notation regarding the type of meal ordered. If the Airline had this record with them and still ignored the same, it is a lapse.

Since Lufthansa has owned up to their mistake, I could advise a media write up about the incident. Airlines don't like negative publicity in this very competitive environment (well who likes negative publicity anyway!). Sorry to hear about their experience.

GBO said...

Lack of vegetarian food on board Lufthansa, you have a few options:-

a) Lodge a formal complaint with the Ministry of Consumer Affairs in Delhi. You could visit . . . believe me, they work.

b) Do some research about German Consumer organisations, and complain on their websites.

c) Leave your experience on consumer websites that cover aviation like,,,, and . . .

d) Finally, as suggested, word of mouth and media reportage works. There are enough vegetarian websites where you can leave your views.

I know for a fact that airlines worldwide take vegetarian options very seriously and it is not just for the Indian passengers.

Madhukar - VU2MUD said...

OOPS! Capt Murthy

What started as a general discussion on aviation topics - basics to operational difficulties - seldom known to the passangeres and general public, seems to have taken a turn to discuss about the pricing of food items sold in flight. The passenger is aware of the cost of items purchased in flight. Good that it has been brought to the attention of the general passanger to be aware of the pricing. But is it not being taken too far - at least on this particular blog - by discussing individual airline policies on a general forum?

It would be nice if this particular topic would be taken to another blog or topic to discuss who is responsible and what the passenger is required to do in such cases.

I started visiting this blog as I was getting a lot of technical details of air travel related topic.

I hope I am not pushed out of this blog. I am holding back a few doubts I have in mind until this high priced topic stops and we are able to concentrate more on the layman or upcoming professionals.

Please leave out the hard core professionals with their personal problems out of this blog at least and take their discussion somewhere else. This is my personal request.


Blog-Capt. Anup Murthy said...

Dear Mr. Madhukar, there was healthy debate on the inflight sales issue but we were at loggerheads and perhaps on this is issue, we still are. Mr. GBO, in my opinion and in the opinion of many other non-pilots, was going after the wrong people, assigning blame wrongly. That debate has since ended.

I am counting on people like you to continue reading the blog, and I will ensure that better articles come up. Currently, I am scheduled to go to Singapore for a test demo flight of an executive jet for the Indian market followed by a visit to Sydney and then to the USA, all this month and all related to Aircraft, aviation and flying. This will give me the opportunity to blog more about the subject. Please follow my trail around the World, so to speak and again, thanks.

Blogging One's Own Trinkets said...

Thanks Captain & gbo. It is very nice on part of you both to have expressed solidarity with my cause by way of giving some valuable advice. I tried the consumers forum route, but it was ruled that the forum at Mysore has no jurisdiction. A consumer activist says I can still go in appeal, but I have not done it. I want to fight Lufthansa at any cost.

Blog-Capt. Anup Murthy said...

I will be away on tour to Singapore as of the night of 12th and be back to India for a day on the 17th and then leave again for the US till April end.

During this period, please excuse me if I am delayed in replying to any new question that may be posted. I do encourage questions at any time. I thank all persons interacting on my blog page, it is your support that keeps me on my toes, so to speak.

Blog-Capt. Anup Murthy said...

slight change in plans, going to Aussie land from S'pore, still busy to blog. Will be flying back an executive jet from Sydney and I will blog about that for certain.